AI coworker ยท tiers two and three
Guest Concierge: the right answer at 9 PM, not the next morning
Group planners contact three rentals at once. The one that answers correctly first usually gets the booking. The Guest Concierge answers pre-booking questions for you, from your own facts, and hands you anything that needs a decision.
Guest, 9:04 PM
Hi, can 30 people sleep at your place for a work retreat, and is there somewhere to hold meetings?
Guest Concierge, 9:05 PM
The house sleeps up to 20, so 30 would be over the limit. I can pass your dates and group size to the owner so they can look at options with you. Here is the retreat inquiry form: [link]
Example conversation for illustration.
What it does
Answers the question in minutes, day or night
By text, email and website chat. Capacity, beds, parking, pets, check-in times, what's nearby: answered from your property fact sheet, not guessed.
Sends the right next step
Dates available? It sends your booking page. A group or a retreat? It sends the inquiry form and tells you who is asking.
Knows what it may not decide
Discounts, refunds, exceptions, events and anything about money come to you for approval. It never makes a promise you haven't made.
Gets smarter from your answers
When it has to ask you, your answer is added to the fact sheet, so the next guest gets it straight away.
What it needs from you
- A texting line for your business. We set it up with you; registering it with the carriers is a one-time step and can take a few weeks.
- About an hour at setup to confirm your property facts: capacity, fees, rules, seasonal details.
- Your approval rules: what it may answer alone and what always comes to you.