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Here's what happens next, in order. Pick your level to see the steps that apply to you.Your level: Fund Your First. Four setup steps, then what happens on your kickoff call.Your level: Fill Your Nights. Four setup steps, then what happens on your kickoff call.Your level: Book Them Twice. Four setup steps, then what happens on your kickoff call.

1. Done

   Activate your account

   Look for an email titled "Activate Your Account | Book Them Twice" from [email protected] and set your password. If it isn't in your inbox within a few minutes, check spam or promotions.

2. Done

   Log in and bookmark it

   Your account lives at app.bookthemtwice.com. If you're reading this inside your account, you're already in.

3. Done

   Fill in your intake form about 5 minutes

   Tell us about your properties, your booking platform and who approves messages. It never asks for passwords. Platform access is set up together on the kickoff call.

   Tell us where you are: the landlords and investors you're talking to, the kind of doors you're after, and who approves messages. It never asks for passwords.

   Open the intake form

4. Done

   Book your kickoff call 30 minutes

   Pick a time that works for you. You'll get a video-call link by email.

   Book your kickoff

5. What we do on the kickoff call

   • Connect what your level needs (step 6).
   • Walk through what's already built in your account and review your first messages with you.
   • Agree what switches on first. Nothing goes out to a guest, landlord or investor before you've seen it.
   • Walk through your Landlord Acquisition and Investor / Capital pipelines.
   • Set up your property submission and investor interest forms, and your walkthrough and capital-call calendars.
   • Review the landlord and investor follow-up emails with you, then agree what switches on first.
   • Connect your booking platform so your past guests come in first. They are the people most likely to book with you again.
   • Review your first guest messages with you: pre-arrival, in-stay, thank-you, review request and returning-guest invitation.
   • Agree what switches on first. Stay messages go to booked guests; marketing only to guests who opted in.
   • Connect your booking platform so your past guests come in first.
   • Review your first guest messages with you, then walk through what we're building next: direct demand, member-rate rebooking, referrals and corporate accounts.
   • Agree what goes live first. From there we build out the rest with you, one piece at a time.

6. What to connect

   Fill Your Nights and Book Them Twice: Hospitable (read-only) and a phone number for texting. Fund Your First: no booking platform. Pick your level above for details.

   No booking platform to connect. Fund Your First has no guest tools, so there is nothing to link to Hospitable or any other PMS.

   Bring the landlords and investors you're already talking to (a spreadsheet or a list from your phone is fine), and we'll help you get them into your pipelines.

   Hospitable. You create a read-only access token in Hospitable (Apps > API access) and send it to us through the secure link we give you, never by email or text. We read properties, reservations and review ratings. We never change your calendar, prices or listings, and you can revoke it any time.

   A phone number for texting. Your choice: a new number, or one you already have. Numbers and carrier registration are billed as used, and the rate is shown before you commit.

   Another PMS? If you use something other than Hospitable, say so on the intake form and we'll talk it through on the kickoff call before anything is switched on.

7. Your first week

   You bought Fund Your First. Your account starts with the landlord and investor tools: a lead pipeline, intake forms, and follow-up sequences for finding your first deal or your first door. We turn these on with you at your kickoff call. Nothing goes out to a landlord or investor until that's done.

   You bought Fill Your Nights. Your account starts with the full guest system: your guest list, the guest-journey pipeline, and the automations that run pre-arrival, in-stay, checkout, thank-you and review requests for your property. We turn these on with you at your kickoff call. Nothing goes out to a guest until that's done.

   You bought Book Them Twice. Your account starts with the full guest system plus the direct-marketing layer: past-guest campaigns, member-rate and win-back offers, corporate accounts and reporting across every property you run. We turn these on with you at your kickoff call. Nothing goes out to a guest until that's done.

   We turn on the automations in your plan with you at your kickoff call. Everything stays off until then. Nothing goes out to a guest, landlord, or investor before you've seen it.

8. Need help?

   Reply to your welcome email, email [email protected], or use the contact page.

   What's in your level: feature chart · what you get at each level