For short-term rental operators

Every guest who loved your stay should book with you again — directly.

Most operators let a great stay end at checkout. BookThemTwice automates the follow-up, review request, and rebooking offer that turns a one-time guest into a repeat one — on a list you own, not one a platform controls.

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How it works

Three automated moves after every checkout

1. Capture the guest

Every reservation — whatever channel it came through — lands in a guest list you control, not one locked inside a booking platform.

2. Follow up automatically

A post-stay sequence checks in, asks for a review, and stays in touch — no manual messages, no guest falling through the cracks.

3. Invite the rebooking

Timed offers bring past guests back for their next trip — booked directly with you, at your rate, with no platform cut.

Why it matters

Repeat guests are the cheapest booking you'll ever get.

Acquiring a new guest through a listing platform costs a fee on every single stay. A guest who already loved your property and books again directly costs you almost nothing to win back — if someone reaches out to them.

BookThemTwice is that outreach, running automatically after every stay.

The math

0%

platform commission on a direct rebooking you generate through your own guest list.


Built for STR operators running their business as a system, not a side hustle — from the team behind Cashflow Diary.

Own your guest list. Fill your calendar.

BookThemTwice is in guided rollout with a limited number of STR operators. Tell us about your portfolio and we'll show you how it works on your listings.

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